The initial
deposit, while
not refundable, is transferable
-- less a US$60 administrative fee -- to a new stay
booked within the twelve months following the date
of cancellation, subject only to availability and rates
in effect during the season in which the new stay
falls.
However, we must be
notified in writing (by e-mail, fax, or
letter), at least thirty-five (35) days
prior to confirmed arrival for all
reservations except those with arrival
or departure during high or Holiday
seasons, for which we require sixty-five
(65) days prior notice. Once the
remaining balance is paid, the
reservation is fixed, final,
non-refundable and non-transferable. All
reservations booked within thirty (30)
days of arrival -- or within sixty (60)
days of arrival during high or Holiday
season -- must be fully paid
upon booking, and are fixed, final,
non-transferable and non-refundable.
Should, for whatever reason (i.e.,
credit card expired, transaction
declined, etc.) the remaining balance
not be paid on or before the due date
indicated in the confirmation we send
out, the reservation will be considered
to be cancelled by the reserving party.
This policy, although perhaps less
flexible than that of many large hotel
chains, is essential to the survival of
a modestly-sized inn operating on a
Caribbean island. Unlike most hotels in
the US, Canada, Europe and other metropolitain areas, ours cannot count
on any "local trade", or guests arriving
by car at the last minute.
We depend
almost exclusively on an overseas
clientele arriving by air for visits
invariably planned well in advance. The
cancellation notice stipulated is the
minimum we consider necessary to have
any chance of rebooking accommodations. And,
for those foreseeing any possible reason
for cancelling at the last minute, we
strongly suggest purchasing travel
insurance, to cover the cost of both
your accommodations and airfare. We do
hope that you can appreciate our
situation as independent innkeepers in
the Caribbean, and we sincerely thank
you for your understanding.
